Refund & Return Policy – AlagaMart
At AlagaMart, we want you to be happy with your purchase. If you are not satisfied with your order, we are here to help.
1. Returns
- You may return items within 7 days of receiving your order.
- To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
- Certain items such as perishable goods, intimate or sanitary products, and clearance/sale items are not eligible for return.
2. Refunds
- Once we receive and inspect your returned item, we will notify you about the status of your refund.
- If approved, your refund will be processed to your original method of payment within 5–10 business days.
- Shipping fees are non-refundable.
3. Exchanges
- We only replace items if they are defective, damaged, or received in error.
- If you need to exchange an item, please contact us at [Insert your email here].
4. Return Shipping
- Customers are responsible for paying the shipping cost for returning an item, unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure we receive your return.
5. Contact Us
If you have any questions about our Refund & Return Policy, please contact us at:
📧 Support@alagamartph.com
www.alagamartph.com