Refund & Return Policy – AlagaMart

At AlagaMart, we want you to be happy with your purchase. If you are not satisfied with your order, we are here to help.

1. Returns

• You may return items within 7 days of receiving your order.
• To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
• Certain items such as perishable goods, intimate or sanitary products, and clearance/sale items are not eligible for return.

2. Refunds

• Once we receive and inspect your returned item, we will notify you about the status of your refund.
• If approved, your refund will be processed to your original method of payment within 5–10 business days.
• Shipping fees are non-refundable.

3. Exchanges

• We only replace items if they are defective, damaged, or received in error.
• If you need to exchange an item, please contact us at [Insert your email here].

4. Return Shipping

• Customers are responsible for paying the shipping cost for returning an item, unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure we receive your return.

5. Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:

📧 alagamart@hotmail.com